How to Change Contact Number in POSB/DBS

How to Change Contact Number in POSB/DBS

How to change contact number in POSB/DBS? If you are asking that question, you can get the information and answer below.

It contains the method of using internet banking, mobile banking and VTM machine. The full information is explained below.

Update DBS/POSB Phone Number via Internet Banking

  1. Open the website of the internet banking. Enter your User ID as well as the PIN.
  2. Then, open the profile icon. It is located on the top of the screen.
  3. Next, you will be asked to enter your secure PIN. Enter the secure PIN correctly. It is the 6 digit PIN you have registered earlier.
  4. Then, you can continue to change the phone number by selecting Mobile Number for iB OTP.
  5. Enter your new phone number and then click Next.
  6. An OTP (one time password) will be sent to the new number. Enter the OTP to the box available on the screen.
  7. Follow the next instructions and your mobile phone will be updated immediately.

Note:

Local (Singapore)

  • Input your Mobile Number.
  • Provide Authorisation and click Next.
  • Follow the 2-Factor Authentication Instructions and click Submit to complete your Mobile Number Update.

Overseas

  • Indicate your Country Code and Area Code if applicable.
  • Input your Mobile Number.
  • Provide Authorisation and click Next.
  • Follow the 2-Factor Authentication Instructions and click Submit to complete your Mobile Number Update.

Change POSB/DBS Contact Number via Mobile Banking

  1. Open the digibank mobile app that has been installed on your phone. Then, login to your account. You can login to the account by using touch/fingerprint ID or using face ID. You can also key in your digibank user ID and the PIN.
  2. Once logged in to the account, go to the homepage of the app.
  3. Select the option Profile and then tap More.
  4. From there, you will see the option Update Contact Details.
  5. Select the option that says Personal & Contact Details. If you cannot find one, it is located under the email address.
  6. Select the option Change.
  7. Then, you need to enter your new phone number and then select the option Save.
  8. Down to the bottom of the page, you will find the option Confirm.
  9. Confirm the change by verify the request on the prompt confirmation.
  10. Sometimes, you need to enter OTP Code sent to your new number or you can also use the 2-factor authentication instructions if you have activated one.
  11. Follow the confirmation and then your request will be done.

You may also like: How to Change Address in POSB/DBS

Change DBS/POSB Phone Number via VTM (Video Teller Machine)

  1. Find a VTM machine and then enter your card number for authentication process. You will be asked to enter your NRIC as well.
  2. Select Update Particulars on the main menu.
  3. From there, select Phone.
  4. Once you press it, you will be asked to select between mobile number, home number or office number. Select the one you want to change.
  5. Enter the country code and the new phone number.
  6. Check your phone and open a text message containing OTP for confirming your new phone number.
  7. Enter the OTP and then press Confirm.
  8. Your phone number has been changed now.

Checking the answer on how to change contact number in POSB/DBS is apparently very easy. Well, all you have to do is following those steps above.